Housing Advertising Disclosure

1) Non-binding availability and outcomes

• Availability signals are informational: Any stated availability, estimated booking windows, or projected occupancy levels are based on operational information at the time of display and do not guarantee future results.
• No guaranteed income or occupancy: Any performance indicators (e.g., expected earnings, occupancy rates, or revenue ranges) are estimates and depend on property-specific factors, seasonality, demand, pricing, guest behavior, and third-party platform rules.
• No guarantee of awards, reviews, or ratings: Guest satisfaction outcomes (including ratings) may vary and are not assured.

2) Service scope and variability

• Property/location differences: Services and results can differ depending on the property, location, condition, rules of the building/community, and local constraints.
• Contract terms vary: The exact service set may depend on the contract and the chosen management option.
• Platform and guest-driven changes: Listings visibility, search ranking, and booking processing may change due to updates by online travel/booking platforms.
• Timeliness may vary: Response times and operational steps may be influenced by workload, weekends/holidays, and time zones.

3) Clear provider identification (distance contracting)

If you offer services to consumers via distance or electronic channels, the provider must be identifiable before the contract/ordering, including business name and address. For this website, provider details are provided in the Contact section below.

Legal references: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX; Закон України "Про захист прав споживачів" від 12.05.1991 № 1023-XII; Про електронну комерцію : Закон України від 03.09.2015 № 675-VIII.

4) Complaints and dispute handling

If you have a consumer complaint or a dispute, please contact us using the details below. We aim to handle requests in a timely manner consistent with consumer-protection rules.

Legal references: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX; Закон України "Про захист прав споживачів" від 12.05.1991 № 1023-XII.

5) Personal data and tracking controls (overview)

If you submit a lead/contact request (e.g., to ask about management services, callbacks, or availability), we process personal data in line with applicable Ukrainian data protection requirements. We also apply tracking and consent/controls in accordance with personal data protection principles and our disclosed practices.

Legal references: Про захист персональних даних : Закон України від 01.06.2010 № 2297-VI.