Privacy Policy

This Privacy Policy explains how pixeldrit.com (“we”, “our”) collects, uses, and protects personal data when you submit short-term rental management inquiries and communicate with us (including via contact submissions and requests for callback).

1. Who we are (data controller)

pixeldrit.com (PE), address: 12a Velyka Vasylkivska St, Kyiv, 03150, Ukraine. Email: contact@pixeldrit.com. Phone: +380 669 303 3441.

2. Personal data we collect

  • Contact details you provide (e.g., name, email address, phone number).
  • Message content in your inquiry (e.g., details about the property and request).
  • Communication records (e.g., history of correspondence related to your request).

3. How we use personal data

We use personal data to: (a) respond to your inquiries and communications; (b) arrange or confirm next steps for short-term rental management; (c) contact you for clarification; (d) handle requests related to privacy rights; and (e) maintain records of business communications.

Legal basis: Про захист персональних даних : Закон України від 01.06.2010 № 2297-VI.

4. Cookies and similar technologies

We process technical and analytical information in accordance with personal data protection principles. Where tracking may involve personal data, we use controls to manage consent/choices consistent with our practices and legal requirements under Про захист персональних даних : Закон України від 01.06.2010 № 2297-VI.

5. Data retention

We keep personal data only for as long as necessary for the purposes described in this Policy, including to respond to your inquiry, maintain business records, and comply with applicable requirements. Retention periods may vary depending on the nature of your request and the communications involved.

6. Your rights

  • Access to your personal data and information about its processing.
  • Correction or clarification of inaccurate data.
  • Request deletion or termination of processing in cases provided by law.
  • Objection to processing in cases provided by law.
  • Other rights provided by Ukrainian personal data legislation.

You can exercise your rights by contacting us using the details in Section 9.

7. Complaints and disputes

If you have concerns about how we handle your personal data or consumer-related issues related to our services, please contact us first at contact@pixeldrit.com or by phone. We handle requests and complaints in a manner consistent with Ukrainian consumer protection rules.

Legal basis: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, Закон України "Про захист прав споживачів" від 12.05.1991 № 1023-XII.

8. Distance/electronic communications

If you request information or communicate with us electronically, we provide consumer-facing provider identification details (business name and address) on our official website before contract/ordering steps, including in this contact and privacy information.

Legal basis: Про електронну комерцію : Закон України від 03.09.2015 № 675-VIII.

9. Contact for privacy requests

To exercise your rights or submit a privacy request, contact:

Email: contact@pixeldrit.com
Phone: +380 669 303 3441
Address: 12a Velyka Vasylkivska St, Kyiv, 03150, Ukraine
Representative: Sara Costa, Managing Director

We may request additional information to verify your identity where required by law.